FAQ's
If you are interested in booking an in-person shopping experience with us, we want to provide you with some important information. Please read the following details carefully before making your appointment.
Home based Services
Kindly be aware that our store is home-based, meaning that we operate from a residential address. We value your privacy and the security of our location, so we will provide you with the address just before your scheduled appointment.
Appointment Confirmation
Once you have booked your in-person shopping experience, we will confirm your appointment via email. In this confirmation email, you will receive the exact address of our home-based store along with any additional instructions or requirements for your visit.
Privacy System
We understand the importance of privacy and safety when visiting a home-based store. Rest assured that we take these matters seriously and have implemented measures to ensure a secure and comfortable shopping environment for our customers.
Personalized Service
By offering in-person shopping experiences, we aim to provide a personalized and unique service to our customers. You will have the opportunity to browse our collection, ask questions, and receive expert guidance in selecting the perfect waist beads for you.
Thank you for considering an in-person shopping experience with Kadiatu Official. We look forward to providing you with a memorable and enjoyable shopping experience.
How to size waist beads?
- Place measuring tape on either your hip or waist depending on where you want your beads to sit.
- Make sure the measuring tape is not too tight or loose.
- Wherever the end of the measuring touches is you perfect measurement
If you want your waist beads to sit snug on your waist, then we recommend buying true to size. If you want it to sit on your hip then it is recommended to purchase 2-3 sizes up depending on where you want the waist beads to sit.
What type of string do we use?
As of now, we only use elastic strings. We feel as though it is best to use elastic string because we want our customers to be able to remove and put on their waist beads as freely as they like!
Who can wear waist beads? Is it cultural appropriation if I wear waist beads and I am not African ?
We are an all inclusive brand! Anyone is welcome to wear our products, all we ask is that you kindly do some research prior to making your purchase and to respect the African culture of waist beads.
Care Instructions
Our waist beads are designed for year-round wear, as they are waterproof and sweatproof. However, please be careful not to pull too hard on the elastic string, as the waist beads can break.
Returns
ALL ITEMS ON SALE AND CUSTOM ORDERS ARE FINAL SALE. If we make a mistake on our part and send you the wrong order, you can return the item within 48 hours after purchase.